Frequently Asked Questions about Our Products

Thanks for stopping by! We know you appreciate high-quality glassware and value being informed. To assist you, we've compiled some frequently asked questions (FAQs) about our top-notch Linuo Glass products. If you don't find what you're looking for, feel free to contact us via email or WhatsApp. For urgent inquiries, call us at +86-18263133298. We're here to help!

1.      Are you a factory or trading company?

        We are a factory specializing in high borosilicate glass products with over 29 years of experience.

2.      Where is your factory located?

        Our factory is located in Jinan City,Shandong Province, China.

3.      What payment methods do you accept?

        We accept T/T, L/C at sight.

4.      What is your MOQ (Minimum Order Quantity)?

        The minimum order quantity generally starts from 3000 pieces per item.If your product requires a customized mold, the minimum order quantity will be 30,000 pieces; However, we promise to return the mold cost after your total quantity reaches a certain number.

5.      Are your materials food-safe?

        Yes, all our products are made from food-grade materials and comply with international safety standards like FDA, LFGB, and DGCCRF.

6.      Can I get a sample before placing an order?

        Yes, we offer free samples for quality testing (shipping costs are borne by the buyer).

7.      What certifications do you have?

        We have certifications from various international standards including FDA, LFGB, DGCCRF, BSCI, and Sedex.

8.      What are your delivery terms?

        We offer FOB, CNF, CFR, CIF, and other terms as requested by customers.

9.      What shipping options do you provide?

        We ship by sea, air, and express, depending on your preference and order size.

10.  What is your lead time for production?

        The production lead time is generally 30-45 days, depending on the order size and specifications.

11.  Do you offer customized products?

        Yes, we provide OEM/ODM services to meet specific customer needs, including logo and packaging customization.

12.  Who are your main markets?

        Our main markets are in Europe and America, but we serve customers worldwide.

13.  How can I place an order?

        You can contact our sales team through our website to discuss your needs and place an order.

For more information, please visit our contact page.